Using the self service portal

The self service portal is where your customers and external entities can post, manage, and track cases online.

To access the self service portal:

  1. Access https://<yourclientname>

    Tip: For easy access, be sure to bookmark this address for future use.


  2. On the wowdesk Sign In window:

  1. If you are signing on via social media (Facebook, etc.), if you are asked to authorize the application or give permission to access the user account, click Accept.

  1. Click Sign In.

    wowdesk opens your Dashboard.