Engage and delight your customers

Affordable, flexible, and easy to use help desk software that enables anytime and anywhere customer interaction.

Wowdesk is a revolutionary enterprise class help desk software integrated with a powerful workflow engine.

Wowdesk brings together all customer requests from multiple channels into one unified platform. Communication becomes seamless, personal, and more effective resulting in satisfied customers and more productive agents. Whether it is web, phone, email, chat, social media, or any other interface, organizations can develop cross-channels strategies and get meaningful insights to measure and improve customer service delivery.
 
Wowdesk can be used right of out of the box as a cloud SaaS solution or integrated on premise bringing workflow automation, waterfall rules, and SLAs to customer services organizations. It is an extensively customizable and configurable solution utilized around the world across multiple industries.

Listen

Customers are always “ON” and interacting with organizations via numerous channels. Organizations must be ready to respond via their customers preferred channels at anytime and anywhere.

Analyze

Organizations need to quickly understand the customer needs and filter out the noise. With the help of powerful analysis and workflow automation tools, they can effectively respond to customers.

Engage

Organizations need to increase efficiency and reduce resolution time. This is achieved through intuitive interface tools combined with an intelligent knowledge base and sophisticated routing engine.

Measure

Organizations need data to make informed decisions. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.

Hеlр Desk Software fоr Today’s Fast-Changing Global Businesses

A simple complain саn quickly cripple уоur business operations withоut proper support in place. Our Wowdesk solution is designed tо рrоvidе уоu with thоrоugh support whеn уоu nееd it thе most. Bу automating hеlр desk support аnd continually improving еnd user support, уоu саn gо bеуоnd juѕt meeting your customers needs аnd hаvе a positive impact оn their satisfactions.

Join Our Happy Customers!

Easily one of the best customer relation management system available in the market out there, Plus the vendor’s support and sales team, is very committed in ensuring the functionality and system to follow the business requirement and in timely manner. Definitely recommended to all.
 
Pros: 1. Easy to use. 2. Easy to customize 3. Easily fits business requirements. 4. Awesome support and sales team.

Norazim Yadiy M.

IT Executive
UDA Berhad Malls

Global Rewards

*Awarded to previous brand NABD Ssytem

Try us today. Your customers and your support teams will love the Wowdesk experience.

Start your 30 day free trial. No strings attached.